Cancellation Policy
If you cancel with more than 2 weeks notice, your deposit will be refunded less a $50 processing fee. For cancelations less than 2 weeks before program start date, deposits will not be refunded. You will be entitled to no refund after the program starts. If an emergency occurs during your program and you must cut your time short, the school will issue you a credit for future use (at their own discretion).
Classes canceled in honor of local holidays will not be made up and are not subject to any refund.
Making changes
You may change your start date at anytime. All changes within two weeks of the scheduled start date are subject to an additional $50 fee.
Arrival & Departure
For most programs, you should plan to arrive to your homestay on the day before classes begin and depart on the day after classes are completed. Usually, you can extend your homestay a few days before or after classes for an additional fee. For airport pick-ups, Adelante must receive your arrival information at least 2 weeks prior to your start date. Important note: contact Adelante for special arrival instructions for programs in Oaxaca, Samara Beach, and Cusco.
Liability
While participating in this program, you may be exposed to certain risks. These exposures include, but are not limited to accident and/or sickness without readily available medical facilities, the forces of nature, travel in the air, travel on the ground, terrorism, and war. By signing this form you are assuming all these risks and agreeing to indemnify Adelante Services, their officers, directors, and employees harmless for any and all liability that may arise in connection with your participation in Adelante programs. Adelante cannot take responsibility for participants’ behavior and potential consequences.
Behavioral Expectations
Adelante’s programs are geared toward adults. Adelante cannot be responsible for providing supervision of any kind either through the schools or through the homestay families. Although many programs have options for students under the age of 16, no one under the age of 16, will be accepted into the program unless accompanied by an adult (exceptions made for special, supervised Teen Programs and Camps during the summer).
In addition to the parent’s signature on the front of the application, additional waivers may apply.
Participants are expected to be courteous and respectful guests and to obey all local laws. Illegal drug use or abusive behavior at any age or alcoholic consumption by minors cannot be tolerated.
Adelante reserves the right to refuse to serve, to cancel and/or terminate participation for any person who fails to comply with the policies of the program provider (e.g. school, tour operator, program organizer), or for any other reason deemed necessary, in the sole discretion of Adelante.
Adelante further reserves the right, without escort and without refund to send home any participant who violates the rules stated above. The return trip will be at the expense of the participant or the participant’s family.